Leadership Team
Pamela Lowy Layne - Executive Director
603-842-5344 x11
Pam Layne's relationship with Great Bay Services began when her brother David joined the Great Bay bowling team in 1979. David has participated in a wide variety of programming offered by Great Bay Services over the intervening years, and to this day enjoys Community Participation Services through their Dover office. Pam served on the Board of Trustees from 2015-2020 – first as Secretary and then as Vice-Chair – and brings with her to the role of Great Bay Services Executive Director a professional background in nonprofit management with a focus on finances, human resources, and operations. She is passionate about the community which Great Bay Services is a part of, and proud of the work which her colleagues do with commitment and compassion every day.
Elizabeth Worboys Burr - Director of Mission Advancement
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Elizabeth oversees marketing, development, community relations and advocacy for the Maine and New Hampshire operations. She has years of experience in the disability services industry in both states. Previously she worked for public relations firms in New York and Philadelphia, representing diverse clients ranging from the Tribeca Film Festival to the rebuilding of the World Trade Center site.
Elizabeth sits on a planning committee for the city of Dover, and the board of directors at the Garrison Players Arts Center. She is also a member of Portsmouth Rotary. She was named one the region’s 20 Outstanding Women (2020), and a finalist in the 10 to Watch of the Seacoast’s top young professionals (2019). Elizabeth holds degrees in English and Sociology, and attended the UNH Institute on Disability Leadership Series and the CASE Institute in Fundraising at Dartmouth College.
Shannon Cantara - Senior Case Manager
207-351-7157
Shannon has worked with Individuals with Autism, intellectual disabilities, medically fragile backgrounds, vision impairments, behavioral challenges, and other unique needs for the past 15 years. Having joined Great Bay Services as a Community Case Manager three years ago, she has worked with the GBS team to strengthen and grow a department of dedicated professionals. Prior to Case Management for adults, Shannon worked as a Special Education teacher/case manager at a private non-profit school in New Hampshire, as well as in public schools in Maine and New Hampshire. Shannon earned a Master’s degree in Special Education from the University of Southern Maine, and a Bachelor’s Degree in Communications from Castleton University. Prior to her career in case management & education, she worked in Hospitality Management both locally and in Vermont. During free time, she enjoys gardening, cooking, reading and relaxing with her husband and dog at home.
Pam Foster - Manager of Employment
207-337-0632
Pam started her career supporting people with intellectual and developmental disabilities at Community Partners in Biddeford, Maine in 1995 starting her career as a Substitute Staff. Over the years she worked as a Program Aid, Program Instructor, Habilitation Specialist, Direct Support Professional, Job Coach, Employment Specialist and Career Planner (DPG). In her final years with Community Partners she worked as a Program Support Coordinator and then Program Coordinator overseeing their Community Inclusion and Employment programs.
While at Community Partners she and her co-workers helped to create the now known Community Inclusion Program model.
Pam is a certified Direct Support Professional, Employment Specialist, Career Planner (DPG), Job Coach and Citified Residential Medication Aide (CRMA).
She has a background in American Sign Language, Visual Gestural Communication and Non-Violent Communication. She also has attended many trainings over her 25 years, some include; Autism/Asperger’s, Pervasive Developmental Disorders, Downs Syndrome, Fragile-X syndrome, Prader Willi Syndrome, Real Eyes-Lessons in Humanity and Human Services, Seizure and Diabetes.
Pam also has supported people to become advocates for themselves through Speaking Up For Us (SUFU) and the Maine Developmental Disabilities Counsel (MDDC) as well as supporting people in a Self-Advocacy monthly group.
Jim Gorham - Clinical Supervisor
207-850-1053 x52
Jim provides oversight to the Maine Case Management department. He has more than 15 years working at mental health organizations with people from diverse backgrounds. Jim is licensed in Maine as mental health counselor (LCPC), and holds national counseling certification.
Susan Marcellino - Independent Living Coordinator
207-351-7138
Susan has been working with individuals with disabilities for over 30 years. She started as a Direct Support Professional working her way up to a group home manager for several homes in the Portland area before moving to Saco. It was in Portland that she supported a young man through a pilot program to introduce Independent Living supports. She worked closely with this gentleman to learn the skills necessary to live in his own apartment and to develop self-advocacy to prepare for his new journey. It was then that she found this was her passion, to see the accomplishments that she helped this man achieve. Susan then moved to Saco where she began managing Independent Living programs for several agencies over the years. She came to Great Bay Services in September of 2017 to build an Independent Living program from the ground up. The program now serves 14 individuals to maintain their skills to live independently and also to support members to gain the skills to transition into what will become an independent life.
Sarah Page - New Hampshire Community Participation Services Manager
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Sarah has worked here since July 2002, having started as a Direct Support Professional. She started here right after graduating from UNH with a BS in recreation management: therapeutic recreation. Sarah has been with GBS for many transitions and enjoys working here with the folks and families we serve. Having been here so long has given her the chance to build many relationships with folks. She enjoys looking for new and different activities for the folks to participate in during their days.
Kristi Reynolds - Controller
603-842-5344 x13
Kristine (Kristi) Reynolds began her accounting career over a decade ago as an Accounting Clerk at Harding Metals, Inc. While working full time, she completed her Bachelor of Science in Accounting at Southern New Hampshire University. She left Harding Metals for the last semester to gain experience in the Public Accounting sector. Kristi completed a tax internship at Baker Newman and Noyes during the 2013 tax season. Upon completion of her degree she accepted a full-time position as an Audit Staff at Berry Dunn. After garnering experience in public accounting and the procedures of CPA firms she made the move back to private accounting. Under the fantastic training of two certified CPAs as the Staff Accountant at Bradford Networks, Inc she gained knowledge and skills to help advance her career. She moved on to become the Accounting Manager at Hudson Tool Steel Corporation. After a year in that role she was promoted to Corporate Controller. At the birth of her second son she decided to stay at home for a few years. She has been pleased with the chance to make a difference at Great Bay Services. This has been a monumentally rewarding organization to become a part of.
Jon Stimmell - Maine Community Support Manager
207-456-6095
Jon oversees the operations of the day services program for adults with disabilities out of Sanford, Maine. He most recently worked in special education at the Monarch School of New England. He has spent most of his career in community support programs, including creating an adventure program, which immersed adults with disabilities into outdoor activities. Jon sits of the board of directors for Sanford Springvale Little League and is active as a coach in a variety of youth sports. He lives in Maine with his wife Kate and their children Annalise and Jack.
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